GENERAL SHIPPING INFORMATION

Thank you for choosing Mo.Care product!

All prices shown are in USD (United States Dollars).

Orders are shipped out the same day of purchase from our warehouse in Singapore.

Orders must be received and payments cleared, or your orders may not be processed until the following business day.

We do our best to ship your orders to you with the least amount of time possible.

FREE SHIPPING

Orders totaling US$20 or more will be entitled free standard shipping within Singapore.

Free shipping does not apply to international orders.

METHODS OF SHIPMENT

DELIVERY METHOD DELIVERY COST DELIVERY TIME  TRACKING no.
Singapore Standard Shipping (To door) US$3 (Free Delivery for orders over $20) 1-2 Business days Provided
International Shipping US$14.95 6-14 Business days Provided*

*Tracking information after dispatched from Singapore is subjected to the destination post's availability.
- Tracking information is provided by email for all orders when the order is shipped.
- Checkout your shopping bag before 12pm (UTC +8) : Delivery will be next working day.    


All Singapore orders are delivered by our delivery agent, and delivery is only available from Monday to Friday.

RETURNS

The customer is responsible for shipping and other charges to get the item(s) to us for refunds.

INTERNATIONAL SHIPPING POLICY

All international orders and sales items are final.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

All international shipments are estimated to deliver within 6-14 business days. When international orders reach their destination country, they may be subject to customs clearance procedures, which can cause unexpected delays beyond original delivery estimates.